A Successful Career – Katherine Russell

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Spotlight on a Massage Therapist

Massage Therapy is an amazing occupation with a variety of career paths available. We feature interviews with graduates of Irene’s Myomassology Institute sharing their successes, challenges, rewards and advice.

Katherine Russell Graduated February 2006

Irene’s – Where do you work?

Katherine – Spa in the Woods in Grosse Pointe and LaVida Massage in Washington Twp.

Irene’s – What are your specialties?

Katherine – I really don’t have a “specialty”…I practice more of an outcome based massage session, incorporating techniques based upon the clients wants.

Irene’s – What are your favorite modalities, or what techniques do you find most effective?

Katherine – I love them all!  I think “relaxation” techniques have been underestimated, I’ve learned this from working in the spa environment.  People are stressed out; take very little time for self-care and many just want to chill for an hour.

Irene’s – What was you greatest success with a client?

Katherine – The clients that I’ve helped rehab after knee replacement surgery…I’ve had 3 so far!  Getting weekly sessions helped all of them with the recovery process.

Irene’s – Where is the first place you worked? 

Katherine – The very first place was at a Spa.

Irene’s – To what do you attribute your success? 

Katherine – First, my education that I had at Irene’s.  It was by far the best and I learned much more than just massage. Second, my experience in customer service has helped too.  

Irene’s – What is your favorite aspect of your career?

Katherine – Helping people feel better.  Whether it’s pain relief, stress reduction or doing spa treatments.

Irene’s – What do you do for self-care? 

Katherine – I get at least 2 massages a month.  I run, workout 5-6 days a week, eat healthy, do yoga, pray & meditate.

Irene’s – What marketing do you feel has worked best?

Katherine – I don’t have to do much marketing, but word of mouth referrals are key and social media for sure.

Irene’s – What do you feel the biggest mistake you’ve made, and how did you address it?

Katherine – Several years ago I had a client who was inappropriate, I kept quiet and said nothing to anyone.  It was the first time anything like that ever happened and I honestly just brushed it off as not a big deal.  The second incident was worse and I reported him after the session.  I know now that I should’ve said something the first time.

Irene’s – Do you have any advice for new therapists?

Katherine  – Trust your gut.  Follow your intuition.  Slow down!  

Irene’s – What is the best way for clients to contact you?

Katherine – Social Media or my phone number is 586-332-0021.

 

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